Property Management consultancy packages are tailored to suit the needs of each company. John understands that every business is different and must be viewed as a unique entity, with its own strengths and weaknesses. The most successful businesses consult with John on an ongoing basis. There are four key elements that John focuses on to achieve lasting value and success. Each element is important independently but are symbiotic by nature, therefore John works with all elements concurrently.
1. Business Analysis
John is able to work through each element of your business, observing its strengths and weaknesses and working with your opportunities and threats to create a plan to achieve your companies’ growth goals. A company health check is invaluable for those who work in their business every day and those who have a manager in place to run the property management department. John’s experience with property management companies of all sizes (and with a wide range of potential opportunities and threats) allows him to offer lasting value to your business, insights to its potential and inspire you to continue your pursuit for continuous innovation.
2. Staff Development
In property management, your team are your most valuable asset. Understanding this, John is able to look at your team, how they are measured, their strengths and opportunities for development and work with you to improve their productivity and results. Using reports readily available in most property management software packages, John will assist you in setting up Key Performance Indicators to measure your team’s results. These benchmarks provide you with a tangible process to support and develop your people, whilst offering them valuable feedback and direction. John is on hand to assist with growth strategies, so you have a plan to bring on and train staff as you build your business.
3. Systems & Procedures
Too often a company’s success relies on one person’s ability to know everything in the property management office. This structure does not support growth and can be detrimental if that person (and their knowledge) decides to leave your business. John has developed straightforward and successful systems that ensure everyone in your office knows what to do in each situation. By following well-documented and tested systems, your company will reduce errors and your team will have a greater ability to follow procedures set out for them. John can offer on site training, backed up by user friendly documents that won’t end up at that bottom of a filing cabinet (unused or discarded).
4. Fee maximization
Are you being paid what you are due? Many business owners are unaware that through unintentional staff error and a relaxed pricing structure, that they are losing money each day. By adopting simple systems (and putting checks in place to ensure your team follow them) you can ensure that fees due are being charged and collected. John can also discuss your current fee structure and ensure that you are charging market rates for your service.
Contact John today, for a no-obligation confidential discussion about what John Crocker and Associates can do for your business.